How Lemon Laundry works
What you do. What we handle. What happens next. Follow your laundry from the first pickup request to its clean, folded return.
Savannah · Pooler · Statesboro · surrounding communities
Choose your service and get your bags ready.
We collect, process, and fold your laundry.
Your laundry comes back clean and organized.
The complete process, in plain English
Here is exactly what happens from the first click to the clean return. No complicated setup. No laundry skills needed. Just a simple pickup plan that works for you.
Click Schedule Pickup. Enter the full address where your laundry will be waiting, including your apartment, building, or unit information. The booking screen shows the services and pickup options for that address. Students should use where they live, rather than the university’s general campus address. You can book a single pickup or make laundry part of a regular routine; a subscription is not required.
Review the current pricing and available pickup windows. Add your contact information and your laundry preferences, then complete the booking. If there is a gate, concierge desk, apartment entrance, or other access requirement, tell us how to find your bags. Include stains, allergies, or care instructions in your notes. Give us a phone number where we can reach you if a handoff needs coordination.
You do not need to wash it first, fold it, or sort everyday wash-and-fold laundry into separate loads. Empty the pockets, put your suitable machine-washable items in secure bags, and keep anything that needs special treatment separate until we have discussed it. Label your bags with your name. If you have more than one, label them Bag 1 of 2 and Bag 2 of 2 so the full order is easy to identify.
Use the handoff location arranged for your order. That can be an accessible doorstep or another permitted location you have coordinated with us. You do not need to wait at home when an unattended handoff has been arranged. For an apartment, student residence, or hotel, follow the building’s rules and let us know if someone must meet the driver. We work with you to make the pickup convenient.
After pickup, our team handles the washing, drying, and folding. Your order is processed separately from other customers’ laundry. The care notes you share help us understand what needs attention. Your part of the wash-and-fold work is already done: you have booked, bagged, and handed off. You can get back to class, work, your family, or the rest of your day while we take care of the laundry.
Our standard residential and commercial turnaround is 24 hours. For example, laundry picked up Monday returns Tuesday. We coordinate the return location and timing with you, so the handoff works for your day. Same-day service is also available when you need a faster return. Schedule the order, then call us to coordinate that request and confirm its pickup and return times.
Residential customers review current service pricing and follow the payment steps in online booking. Hotel guests complete the hotel intake form, then receive a secure payment link after intake; that order must be paid before return. Businesses request a quote that reflects their volume, items, and schedule. Bulk contract pricing is available for commercial accounts. You can review your service details before making the arrangement.
We are flexible. If the usual pickup window has passed and you still want laundry collected today, we still accept orders. Schedule your pickup online, then call us. Tell us you are requesting a pickup today and share any return deadline. We will coordinate the handoff and confirm the plan with you. A call is the extra step for an after-window or same-day request; ordinary pickups can be scheduled online.
Schedule your pickup, then call 912-662-5152. We will work with you on a pickup today and confirm the return arrangement. For residential and commercial customers, choose standard 24-hour turnaround or coordinate same-day service.
The complete walkthrough
A home pickup, a hotel guest request, and a recurring business account have different handoffs. Choose yours for the right instructions.
Everyday clothing, towels, sheets, and household laundry.
Open the booking page to see coverage, available windows, and service pricing. Add your contact information, care preferences, and access notes before completing the booking.
Empty pockets, close your bags, and place them at the pickup location you specified. Keep items needing special handling separate and identify them in your order notes.
Our team picks up your bags, then professionally washes, dries, and folds your order. Follow the order updates for progress and return information.
Your laundry is delivered back ready to put away. Follow the delivery information for your order and keep the agreed drop-off location accessible.
Your hotel name and room number connect your bags to your request.
Use the hotel guest form provided for your stay. Enter your first and last name, phone number, hotel name, room number, and number of bags. Notes are optional; use them for allergies, stains, delicate items, or care instructions.
Write your first name, last name, and room number on each bag. Place your laundry at the concierge desk, front desk, or hotel-designated pickup area.
Your form submits a pickup request to Lemon AF. After your laundry is received and checked in, you receive a secure payment link.
Open the secure payment link and complete payment. All hotel guest orders must be paid before items are returned. Follow your order’s return instructions for the hotel handoff.
Before checking out: make sure your return arrangements match your departure plans. A pickup request alone does not guarantee delivery before checkout.
For hospitality, short-term rentals, restaurants, gyms, salons, and other operations.
Request a commercial quote with your location, item types, estimated weekly volume, and desired pickup frequency. Include turnover days or other important deadlines.
We review route fit and establish your pickup cadence. Confirm the collection location, access instructions, processing requirements, and delivery arrangements as part of onboarding.
Use the bagging, labeling, sorting, and separation arrangements agreed for your account. Share those instructions with staff so each collection follows the same process.
Processing and delivery follow your service plan. If your volume, item mix, or schedule changes, share that change so the route and quote can be reviewed.
Before pickup
Use this checklist before your bags leave. Tick each item as you go.
0 of 5 preparation steps checked
Tell us what needs attention and how to find it. “Stain on the front of the blue shirt” is more useful than “Please remove stains.”
Behind the clean return
Wash & fold takes care of the work between collection and return. Your order is handled individually rather than mixed with other customers’ laundry.
Sorting
Careful sorting is included in residential service. Add special-care notes when scheduling so those needs are visible with the order.
Wash & dry
Your laundry is professionally washed and dried. Everyday washable clothing and household textiles are the core of wash & fold.
Fold & return
Items are neatly folded and prepared for return. Order tracking and status updates help you follow the service without calling for routine progress.
Keep special care visible. A note is the place to flag a need, not a substitute for confirming that an unusual item or treatment is available. Identify anything requiring care beyond an everyday wash & fold load before sending it.
Know before you book
Choose with current information
Choose standard 24-hour turnaround or coordinate same-day service. We work with residential and commercial customers on flexible pickups and deliveries.
For an exact residential price, use the booking page for your address. For business service, request a quote that matches your actual laundry needs.
The details people ask about
Enter your address in online scheduling to see current coverage and availability. Your specific address is more useful than your city alone.
No. Choose an accessible designated spot and add the location and any gate or building instructions when booking. Keep that spot accessible for the agreed handoff.
No sorting is required for an everyday residential load. Empty your pockets and bag your items. Identify special-care items separately so they are easy to recognize.
First name, last name, phone number, hotel name, room number, and number of bags are required. Notes and special instructions are optional.
At the concierge desk, front desk, or hotel-designated pickup area. Label every bag with your first name, last name, and room number. For multiple bags, add “Bag 1 of 2,” “Bag 2 of 2,” and so on.
After your laundry is checked in, Lemon AF sends a secure payment link. Complete payment before your items are returned.
Add specific preferences in your order notes. For a treatment or item outside a standard load, confirm availability before sending it. Identify which items the request applies to.
Yes. Same-day service is available for residential and commercial laundry. If the pickup window has passed, we still accept orders. Schedule your pickup, then call 912-662-5152 to coordinate pickup today and confirm the return plan.
Submit a commercial quote request with your location, item types, volume, and pickup frequency. The team reviews the service needs and route before establishing your plan.
Contact Lemon AF with your name, order details, and a clear description of the change or concern. For a hotel order, include the hotel and room number. Email Lemon AF.
No matching answer. Try a shorter word, or email your question.
Ready for the clean part?
See available pickups, or build a plan for your business.
